Disintegrating Democracy at Work: Labor Unions and the Future of Good Jobs in the Service Economy

Disintegrating Democracy at Work: Labor Unions and the Future of Good Jobs in the Service Economy

The shift from manufacturing- to service-based economies has often been accompanied by the expansion of low-wage and insecure employment. Many consider the effects of this shift inevitable. In Disintegrating Democracy at Work, Virginia Doellgast contends that high pay and good working conditions are possible even for marginal service jobs. This outcome, however, depends on strong unions and encompassing collective bargaining institutions, which are necessary to give workers a voice in the decisions that affect the design of their jobs and the distribution of productivity gains.

Doellgast’s conclusions are based on a comparative study of the changes that occurred in the organization of call center jobs in the United States and Germany following the liberalization of telecommunications markets. Based on survey data and interviews with workers, managers, and union representatives, she found that German managers more often took the “high road” than those in the United States, investing in skills and giving employees more control over their work. Doellgast traces the difference to stronger institutional supports for workplace democracy in Germany. However, these democratic structures were increasingly precarious, as managers in both countries used outsourcing strategies to move jobs to workplaces with lower pay and weaker or no union representation. Doellgast’s comparative findings show the importance of policy choices in closing off these escape routes, promoting broad access to good jobs in expanding service industries.

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Economy of Richmond, Virginia: Companies based in Richmond, Virginia, Hotels in Richmond, Virginia, Sports in Richmond, Virginia

Economy of Richmond, Virginia: Companies based in Richmond, Virginia, Hotels in Richmond, Virginia, Sports in Richmond, Virginia

Please note that the content of this book primarily consists of articles available from Wikipedia or other free sources online. Pages: 98. Chapters: Companies based in Richmond, Virginia, Hotels in Richmond, Virginia, Sports in Richmond, Virginia, Transportation in Richmond, Virginia, Altria, Richmond Braves, Colonial Athletic Association, Circuit City Stores, Peninsula Extension, Massey Energy, Interstate 64 in Virginia, Dominion Resources, Interstate 95 in Virginia, U.S. Route 60 in Virginia, 2000 NCAA Division I Women’s Volleyball Tournament, Monument Avenue, Richmond-Petersburg Turnpike, Donlavey Racing, Media General, U.S. Route 301 in Virginia, Greater Richmond Transit Company, Capital One, Virginia State Route 161, SunTrust Banks, Church Hill Tunnel, Virginia State Route 5, Genworth Financial, MeadWestvaco, U.S. Route 1 in Virginia, Richmond Renegades, Richmond International Airport, Tobacco Bowl, Reynolds Group Holdings, Main Street Station, Seaboard Coast Line Railroad, Richmond Flying Squirrels, Richmond Colts, Velocity Micro, Blood and Ink Records, Richmond Raiders, Richmond Revolution, Three Notch’d Road, The Brink’s Company, Best Products, Hotel Richmond, Norton, Big River Advertising, Mapcom Systems, U.S. Route 33 in Virginia, CarMax, Ukrop’s Food Group, LucyPhone, Richmond WCT, Virginia State Route 76, Federal Reserve Bank of Richmond, Warwick Road, Virginia State Route 150, Philip Morris USA, Richmond RiverDogs, Virginia State Route 10, Richmond Staples Mill Road, Ethyl Corporation, Jefferson Hotel (Richmond, Virginia), The Boomer Project, Neathawk Dubuque & Packett, Virginia State Route 33, Virginia State Route 2, Monument Avenue 10K, Interstate 195, Cruz, U.S. Route 360, Virginia State Route 147, Overdrive PC, Richmond and Alleghany Railroad, Broad Street (Richmond, Virginia), Hull Street Station, Cavalier Telephone, Boulevard (Richmond, Virginia), Virginia State Route 195, Port of Richmond, Standard Drug Company, Virginia State Route 353, Rich…

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