Question by : Logging into Windows XP with Trend Micro AntiVirus?
So, recently my “computer wiz” uncle Nick came in from Virginia for a visit. While he was here, he did me a favor (yeah right!) and “deleted some viruses” while installing a new virus protection software called Trend Micro AntiVirus.
Ever since, I can’t log into my user account. My granny’s and my little brother’s were unaffected, but mine gives me this message:
“Windows cannot load the user’s profile but has logged you on with the default profile for the system.
DETAIL – Insufficient system resources exist to complete the requested service. ”
& it’s like my files and documents never existed; they are nowhere to be found on the computer.
Also, some of my softwares don’t work anymore. Zune, World of Warcraft, uTorrent, etc.
I’ve worked with the settings on the antivirus software, & the problem still persists.
I can’t even delete my user account.
Am I ever going to get back in, or is it gone forever?
Please help me out; 10 points to whoever does.
Thanks for your reply!
But well, the problem shouldn’t be memory, I’ve still got 43 gigs out of 74.4.
I actually just found all of my files & documents in the recycle bin, but I still can’t log into my user name or use Zune software.
Both of which really need to be done.. Soon.
rossmart34, you’re completely right.
When I went through the quarantined files, they were ALL .exe files.
I found all of my documents though, which I’m very thankful for.
Hopefully I can re-install Zune and my other softwares.
Thanks so much for your help!
I appreciate it dearly :O)
Answer by Brian F
Check the amount of free disk space… your hard drive may be almost full.
Trend Micro is an EXTREME memory hog… It’s possible that you either need more RAM or need to uninstall Trend Micro…
You should be able to check free disk space from either of th two accounts that are working
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